I just called the Help Desk and they advised they are aware of the problem
in their "IT Department" and they're working on it.
They have no ETA on when it will be fixed.
Christine Wilton
On Thu, Dec 29, 2011 at 3:10 PM, Kenneth Jay Schwartz wrote:
> **
>
>
> This was just sent to me from ECF, saying that all reports have been
> delivered. We did not get ours. Has anyone else not gotten theirs?
>
> Good Afternoon,
>
> After verification with the Administrative Office of the United States
> Courts, it has been determined that the emails (i.e. ECF Activity Reports)
> were delivered successfully to all recipients. In the event that you have
> not received confirmation, it is advised that you check your Spam/Junk
> folder and/or check with your Internet Provider.
>
> Thank you for time and your cooperation ....
>
> Should you have additional questions or concerns, feel free to contact the
> ECF Help Desk @ (213) 894-2365
>
> Sincerely,
> ECF Help Desk
>
>
>
> Kenneth Jay Schwartz, Esq.
> LAW OFFICE OF KENNETH JAY SCHWARTZ
> 21031 Ventura Boulevard, Suite 640
> Woodland Hills, California 91364-2226
> Telephone: (818) 226-1205
> Facsimile : (818) 226-1213
>
>
>
> THE INFORMATION CONTAINED IN THIS E-MAIL IS INTENDED ONLY FOR THE PERSONAL
> AND CONFIDENTIAL USE OF THE DESIGNATED RECIPIENT(S) NAMED ABOVE. THIS
> MESSAGE MAY BE AN ATTORNEY-CLIENT COMMUNICATION, AND, AS SUCH, IS
> PRIVILEGED AND CONFIDENTIAL. IF THE READER OF THIS MESSAGE IS NOT THE
> INTENDED RECIPIENT OR AN AGENT RESPONSIBLE FOR DELIVERING IT TO THE
> DESIGNATED RECIPIENT, YOU ARE HEREBY NOTIFIED THAT YOU HAVE RECEIVED THIS
> E-MAIL IN ERROR, AND THAT ANY REVIEW, DISSEMINATION, DISTRIBUTION OR
> COPYING OF THIS MESSAGE IS STRICTLY PROHIBITED. IF YOU HAVE RECEIVED THIS
> COMMUNICATION IN ERROR, PLEASE NOTIFY US IMMEDIATELY. THANK YOU.
>
>
> ------------------------------
> *From:* Mark J. Markus
> *To:*
cdcbaa@yahoogroups.com
> *Sent:* Thu, December 29, 2011 12:54:10 PM
>
> *Subject:* Re: [cdcbaa] Important: ECF Activity Reports
>
>
>
> The e-mails you sent them were returned because their "reply-to" address
> is not a real address. You have to send again to the main support e-mail
> address and pray it gets routed to the same person who sent you the query
> to begin with
>
> *************************
> Mark J. Markus
> Law Office of Mark J. Markus
> 11684 Ventura Blvd. PMB #403
> Studio City, CA 91604-2652
> (818)509-1173 (818)509-1460 (fax)
> web:
http://www.bklaw.com/
> This Firm is a Qualified Federal Debt Relief Agency (see what this means
> at
>
http://bklaw.com/bankruptcy-blog/2008/0 ... efinition/)
> ________________________________________________
> NOTICE: This Electronic Message contains information from the law office
> of Mark J. Markus that may be privileged. The information is intended for
> the use of the addressee only. If you are not the addressee, note that any
> disclosure, copy, distribution or use of the contents of this message is
> prohibited.
> IRS CIRCULAR 230 NOTICE: To ensure compliance with requirements imposed by
> the IRS, we inform you that any U.S. tax advice contained in this
> communication (or in any attachment) is not intended or written to be used,
> and cannot be used, for the purpose of (i) avoiding penalties under the
> Internal Revenue Code or (ii) promoting, marketing or recommending to
> another party any transaction or matter addressed in this communication.
>
> On 12/29/2011 12:49 PM, Kenneth Jay Schwartz wrote:
>
> To make matters worse, your e-mails probably were not received by them.
> I sent them two that were returned, so I spoke with them instead by phone.
>
>
> I have been told by extremely knowledgeable persons at sophisticated
> tech companies that the ECF system is poor, and that their tech folks are
> lacking. For instance, in 2011, they still are writing programs that
> really only work for the PC, ignoring the large number of MACs and other
> platforms that are widely used. Ever since the last upgrade, we have not
> been able to open documents directly from the daily reports, or at all
> using Safari, which is a widely used browser. I am told that they could
> have written the upgrade so this would not happen, but did not want to
> spend the money.
>
> Anyway, it seems that if enough of us complain as to the current
> situation, they may stop blaming our providers (e.g., AT&T) and look to
> their system.
>
> Kenneth Jay Schwartz, Esq.
> LAW OFFICE OF KENNETH JAY SCHWARTZ
> 21031 Ventura Boulevard, Suite 640
> Woodland Hills, California 91364-2226
> Telephone: (818) 226-1205
> Facsimile : (818) 226-1213
>
>
>
> THE INFORMATION CONTAINED IN THIS E-MAIL IS INTENDED ONLY FOR THE PERSONAL
> AND CONFIDENTIAL USE OF THE DESIGNATED RECIPIENT(S) NAMED ABOVE. THIS
> MESSAGE MAY BE AN ATTORNEY-CLIENT COMMUNICATION, AND, AS SUCH, IS
> PRIVILEGED AND CONFIDENTIAL. IF THE READER OF THIS MESSAGE IS NOT THE
> INTENDED RECIPIENT OR AN AGENT RESPONSIBLE FOR DELIVERING IT TO THE
> DESIGNATED RECIPIENT, YOU ARE HEREBY NOTIFIED THAT YOU HAVE RECEIVED THIS
> E-MAIL IN ERROR, AND THAT ANY REVIEW, DISSEMINATION, DISTRIBUTION OR
> COPYING OF THIS MESSAGE IS STRICTLY PROHIBITED. IF YOU HAVE RECEIVED THIS
> COMMUNICATION IN ERROR, PLEASE NOTIFY US IMMEDIATELY. THANK YOU.
>
>
> ------------------------------
> *From:* Mark J. Markus
> *To:*
cdcbaa@yahoogroups.com
> *Sent:* Thu, December 29, 2011 11:56:52 AM
> *Subject:* Re: [cdcbaa] Important: ECF Activity Reports
>
>
>
> I've e-mailed them and they asked me who my e-mail provider was. I
> responded that I get the report sent to two separate e-mail addresses, and
> gave them the information, but have not heard back. They're doing the
> normal routine of trying to find fault everywhere but on their end first.
> It's the same thing when you call customer service in India for your
> computer when you know there's a system outage and they want you to reboot
> your computer 20 times and check your cable connections, etc.
>
> *************************
> Mark J. Markus
> Law Office of Mark J. Markus
> 11684 Ventura Blvd. PMB #403
> Studio City, CA 91604-2652
> (818)509-1173 (818)509-1460 (fax)
> web:
http://www.bklaw.com/
> This Firm is a Qualified Federal Debt Relief Agency (see what this means
> at
>
http://bklaw.com/bankruptcy-blog/2008/0 ... efinition/)
> ________________________________________________
> NOTICE: This Electronic Message contains information from the law office
> of Mark J. Markus that may be privileged. The information is intended for
> the use of the addressee only. If you are not the addressee, note that any
> disclosure, copy, distribution or use of the contents of this message is
> prohibited.
> IRS CIRCULAR 230 NOTICE: To ensure compliance with requirements imposed by
> the IRS, we inform you that any U.S. tax advice contained in this
> communication (or in any attachment) is not intended or written to be used,
> and cannot be used, for the purpose of (i) avoiding penalties under the
> Internal Revenue Code or (ii) promoting, marketing or recommending to
> another party any transaction or matter addressed in this communication.
>
> On 12/29/2011 11:53 AM, Kenneth Schwartz wrote:
>
> I just spoke to Johan at the ECF desk. They do not have a clue why the reports were not received by us today, and do not seem to understand that it is not just my office that is not receiving the report. Has anyone else called to voice their concern?
>
>
>
> ------------------------------------
>
> Yahoo! Groups Links
>
>
>
>
>
Christine A. Wilton
Law Office of Christine A. Wilton
4067 Hardwick Street, Suite 335
Lakewood, CA 90712
Office: 877-631-2220
Cell: 562-824-7563
Fax: 1-636-212-7078
Email:
attorneychristine@gmail.com
Web:
www.attorneychristine.com
Blog:
www.losangelesbankruptcylawmonitor.com
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PRIVILEGE or ATTORNEY WORK PRODUCT PROTECTION that may apply to this
communication. If you are not the intended recipient, please contact the
sender by return e-mail and destroy all copies of the original message.
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I just called the Help Desk and they advised they are aware of the problem in their "IT Department" and they're working on it.They have no ETA on when it will be fixed.Christine Wilton
On Thu, Dec 29, 2011 at 3:10 PM, Kenneth Jay Schwartz <
kennethjschwartz@yahoo.com> wrote:
This was just sent to me from ECF, saying that all reports have been delivered. We did not get ours. Has anyone else not gotten theirs?
The post was migrated from Yahoo.