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Important: ECF Activity Reports
The e-mails you sent them were returned because their "reply-to"
address is not a real address. You have to send again to the main
support e-mail address and pray it gets routed to the same person
who sent you the query to begin with
*************************
Mark J. Markus
Law Office of Mark J. Markus
11684 Ventura Blvd. PMB #403
Studio City, CA 91604-2652
(818)509-1173 (818)509-1460 (fax)
web: http://www.bklaw.com/
This Firm is a Qualified Federal Debt Relief Agency (see what this
means at
The post was migrated from Yahoo.
To make matters worse, your e-mails probably were not received by them. I sent
them two that were returned, so I spoke with them instead by phone.
I have been told by extremely knowledgeable persons at sophisticated techcompanies that the ECF system is poor, and that their tech folks are lacking.
For instance, in 2011, they still are writing programs that really only work
for the PC, ignoring the large number of MACs and other platforms that arewidely used. Ever since the last upgrade, we have not been able to open
documents directly from the daily reports, or at all using Safari, which is a
widely used browser. I am told that they could have written the upgrade so this
would not happen, but did not want to spend the money.
Anyway, it seems that if enough of us complain as to the current situation, they
may stop blaming our providers (e.g., AT&T) and look to their system.
Kenneth Jay Schwartz, Esq.
LAW OFFICE OF KENNETH JAY SCHWARTZ
21031 Ventura Boulevard, Suite 640
Woodland Hills, California 91364-2226
Telephone: (818) 226-1205
Facsimile : (818) 226-1213
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CONFIDENTIAL. IF THE READER OF THIS MESSAGE IS NOT THE INTENDED RECIPIENT OR AN
AGENT RESPONSIBLE FOR DELIVERING IT TO THE DESIGNATED RECIPIENT, YOU ARE HEREBY
NOTIFIED THAT YOU HAVE RECEIVED THIS E-MAIL IN ERROR, AND THAT ANY REVIEW,DISSEMINATION, DISTRIBUTION OR COPYING OF THIS MESSAGE IS STRICTLY PROHIBITED.
IF YOU HAVE RECEIVED THIS COMMUNICATION IN ERROR, PLEASE NOTIFY US IMMEDIATELY.
THANK YOU.
________________________________
To: cdcbaa@yahoogroups.com
Sent: Thu, December 29, 2011 11:56:52 AM
Subject: Re: [cdcbaa] Important: ECF Activity Reports
I've e-mailed them and they asked me who my e-mail provider was. I
responded that I get the report sent to two separate e-mail addresses, and
gave them the information, but have not heard back. They're doing the
normal routine of trying to find fault everywhere but on their end first. It's the same thing when you call customer service in India for
your computer when you know there's a system outage and they want you to
reboot your computer 20 times and check your cable connections, etc.
*************************
Mark J. Markus
Law Office of Mark J. Markus
11684 Ventura Blvd. PMB #403
Studio City, CA 91604-2652
(818)509-1173 (818)509-1460 (fax)
web: http://www.bklaw.com/
This Firm is a Qualified Federal Debt Relief Agency (see what this means
at http://bklaw.com/bankruptcy-blog/2008/0 ... efinition/)
________________________________________________
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On 12/29/2011 11:53 AM, Kenneth Schwartz wrote:
I just spoke to Johan at the ECF desk. They do not have a clue why the reports
were not received by us today, and do not seem to understand that it is not just
my office that is not receiving the report. Has anyone else called to voice
settings online go to: http://groups.yahoo.com/group/cdcbaa/join (Yahoo!
To make matters worse, your e-mails probably were not received by them. I sent them two that were returned, so I spoke with them instead by phone. I have been told by extremely knowledgeable persons at sophisticated tech companies that the ECF system is poor, and that their tech folks are lacking. For instance, in 2011, they still are writing programs that really only work for the PC, ignoring the large number of MACs and other platforms that are widely used. Ever since the last upgrade, we have not been able to open documents directly from the daily reports, or at all using Safari, which is a widely used browser. I am told that they could have written the upgrade so this would not happen, but did not want to spend the
money.Anyway, it seems that if enough of us complain as to the current situation, they may stop blaming our providers (e.g., AT&T) and look to their system. Kenneth Jay Schwartz, Esq.LAW OFFICE OF KENNETH JAY SCHWARTZ21031 Ventura Boulevard, Suite 640Woodland Hills, California 91364-2226Telephone: (818) 226-1205Facsimile : (818) 226-1213THE INFORMATION CONTAINED IN THIS E-MAIL IS INTENDED ONLY FOR THE PERSONAL AND CONFIDENTIAL USE OF THE DESIGNATED RECIPIENT(S) NAMED ABOVE. THIS MESSAGE MAY BE AN ATTORNEY-CLIENT COMMUNICATION, AND, AS SUCH, IS PRIVILEGED AND CONFIDENTIAL. IF THE READER OF THIS MESSAGE IS NOT THE INTENDED RECIPIENT OR AN AGENT RESPONSIBLE FOR DELIVERING IT TO THE DESIGNATED RECIPIENT, YOU ARE HEREBY NOTIFIED THAT YOU HAVE RECEIVED THIS E-MAIL IN ERROR, AND THAT ANY REVIEW, DISSEMINATION, DISTRIBUTION OR COPYING OF THIS MESSAGE IS STRICTLY
PROHIBITED. IF YOU HAVE RECEIVED THIS COMMUNICATION IN ERROR, PLEASE NOTIFY US IMMEDIATELY. THANK YOU.From: Mark J. Markus <bklawr@yahoo.com>To: cdcbaa@yahoogroups.comSent: Thu, December 29, 2011 11:56:52 AMSubject: Re: [cdcbaa] Important: ECF Activity Reports
I've e-mailed them and they asked me
who my e-mail provider was. I responded that I get the report
sent to two separate e-mail addresses, and gave them the
information, but have not heard back. They're doing the normal
routine of trying to find fault everywhere but on their end
first. It's the same thing when you call customer service in
India for your computer when you know there's a system outage and
they want you to reboot your computer 20 times and check your
cable connections, etc.
*************************
Mark J. Markus
Law Office of Mark J. Markus
11684 Ventura Blvd. PMB #403
Studio City, CA 91604-2652
(818)509-1173 (818)509-1460 (fax)
web: http://www.bklaw.com/
This Firm is a Qualified Federal Debt Relief Agency (see what
this means at
The post was migrated from Yahoo.
I've e-mailed them and they asked me who my e-mail provider was. I
responded that I get the report sent to two separate e-mail
addresses, and gave them the information, but have not heard back.
They're doing the normal routine of trying to find fault everywhere
but on their end first. It's the same thing when you call customer
service in India for your computer when you know there's a system
outage and they want you to reboot your computer 20 times and check
your cable connections, etc.
*************************
Mark J. Markus
Law Office of Mark J. Markus
11684 Ventura Blvd. PMB #403
Studio City, CA 91604-2652
(818)509-1173 (818)509-1460 (fax)
web: http://www.bklaw.com/
This Firm is a Qualified Federal Debt Relief Agency (see what this
means at
The post was migrated from Yahoo.
I just spoke to Johan at the ECF desk. They do not have a clue why the reports were not received by us today, and do not seem to understand that it is not just my office that is not receiving the report. Has anyone else called to voice their concern?
The post was migrated from Yahoo.